How Portugal Car Hub collects, uses and protects your personal data
Last updated: January 2025
Portugal Car Hub ("we", "our", or "Portugal Car Hub") operates the website https://portugalcarhub.com (the "Website"). This Privacy Policy explains how we collect, use, share and protect your personal data when you access or use our Website.
We are committed to protecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Portuguese data protection law overseen by the Comissão Nacional de Proteção de Dados (CNPD).
Portugal Car Hub is a car rental aggregator website. We do not own, operate or provide car rental vehicles directly. We connect users with independent car rental providers through our booking platform (powered by LocalRent). Questions about privacy may be directed to: book@portugalcarhub.com.
When you make a booking through our Website, you may provide:
When you visit our Website, we automatically collect:
This data is collected via analytics tools, including Yandex Metrika (see Section 5).
We use cookies and similar tracking technologies to enhance your experience and analyse Website traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect some Website functionality.
We use the data collected for the following purposes:
Our booking widget is provided by LocalRent. When you complete a booking, your personal data is transferred to LocalRent's platform for reservation processing. LocalRent acts as a separate data controller and is subject to its own privacy policy, available at localrent.com. LocalRent complies with GDPR data processing requirements.
We use Yandex Metrika (counter ID: 108361701) to collect anonymous website analytics including pageviews, click maps and session recordings. Yandex Metrika may use cookies and collect anonymised visitor data. You can opt out of Yandex Metrika tracking via the Yandex opt-out page.
Our contacts page embeds a Google Maps iframe to display the location of Lisbon Airport. Google Maps may collect data according to Google's Privacy Policy.
We do not sell your personal data to third parties. We share your data only in the following circumstances:
We retain personal data for as long as necessary to fulfil the purposes for which it was collected. Booking data is generally retained for 7 years to comply with Portuguese commercial and tax law requirements. Analytics data is retained in aggregated, anonymised form for up to 26 months.
Under GDPR, you have the following rights regarding your personal data:
To exercise any of these rights, contact us at book@portugalcarhub.com. We will respond within 30 days. You also have the right to lodge a complaint with the Portuguese data protection authority: CNPD — Comissão Nacional de Proteção de Dados.
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, disclosure, alteration or destruction. Our Website uses HTTPS encryption for all data transmissions. Booking payments are handled by PCI-DSS compliant payment processors.
Some of our third-party service providers (including Yandex) may process data outside the European Economic Area (EEA). Where data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.
Our Website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately at book@portugalcarhub.com.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically. Continued use of the Website after changes constitutes acceptance of the updated policy.
For any questions, requests or complaints regarding this Privacy Policy or our data processing practices, please contact us: